During winter, we aren't generally too busy with checking customers in for and dispatching tours, because it's a quieter season. During summer, however, and especially on weekends and sunny days, we are busy serving pre-booked guests on our guided tours, which depart between 10am and 11am. Therefore, if you are looking to hire a bike between opening time (9:30am) and 10:30am you may be asked to wait until 10:30am, because we will prioritise tour guests over bike hire, especially for customers that have not made a pre-booking with us via londonbicycle.com, which we strongly recommend. Thank you for your patience; we will do our best to accommodate everyone as soon as is possible.
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